Social News Desk allows you to customize each user's permissions in order to make sure everyone has access to what they need to get their job done. Many users will have a combination of the permissions below. User roles can be found and edited in the Manage Properties section under the Property Users tab, available only for users with Manager access.
Group Admins have the highest level of access within a group - they can manage users in multiple properties and edit the roles of any user in their group, except for other Group Admins. Group Admin access must be requested from your Client Success Manager.
The Manager role allows a user to add or remove social accounts, add or remove user accounts, and manage permissions and account access for any user in their property, including themselves.
The Publisher role allows users to post and view social media content on their Dashboard for any accounts they've been given access to. A user must have this permission to publish to a social account.
When you assign Reporting to a user, this allows them to create and manage their own reports in the Dashboard. Please note that this role is only to create and manage reports; folks who are not a SND user can still receive and view reports online.
With Auto-Pilot, users can configure Auto-Pilot on social accounts, create and manage feeds in addition to setting up and managing the Auto-Pilot schedule.
Assigning Facebook Messenger to a user gives them the ability to set up a Messenger Experience on a Facebook account.