SND Dashboard
Post, schedule and manage content and analytics all from the only social media hub built specifically for newsrooms.
Publisher FAQs
- Learn more about SND's brand-new look!
- Using the Add to Dashboard button to configure your Dashboard
- Adding a social account stream to the Dashboard
- Why is there a red exclamation mark icon next to a social account?
- Organizing social accounts to a favorites list or group
- How to manage a tab in the Dashboard
Manager FAQs
- How to reattach social accounts in the SND Dashboard
- Troubleshooting steps for Instagram accounts in the SND Dashboard
- Manage email alerts for error notifications
- SND permissions a Manager can assign a user
- Assigning social media accounts to users
- Creating a new user in the SND Dashboard
SND Autopilot and SND Planner
- Setting up Autopilot for the first time
- Creating a Website Feed using an RSS Feed
- Create a recirculating Social Account Feed using Overperforming indicators
- Create a recirculating Social Account Feed using Tags
- Learn more about the post message field options on Autopilot feeds
- Advanced Options: Learn more about advanced feed settings
Publishing with SND Planner
- How to access Planner with a social account
- Understanding the Frequency Indicators in Planner
- Learn how to schedule content with Planner
- How to drag and drop items from your Dashboard to Planner
- Prioritize content in Planner with a Top Picks Feed
- Types of feeds available to set up in Planner
Publishing Calendar
SND Reports
- Metrics glossary for Facebook, Instagram, Twitter, LinkedIn and YouTube
- How to create a new SND report
- Generate ad hoc reports or access historical reports
- Types of reports available in SND
- Create a Facebook, Twitter or Instagram Scorecard
- Create an Enterprise Growth Report
Search and Listen
- Monitoring Nextdoor feeds with Search and Listen
- Monitoring Facebook pages with Search and Listen
- Adding Dashboard streams for public Facebook, Twitter and Instagram pages
- Create a Group List to view your best content in a group or property
- Understanding the performance thresholds on Group Lists
- Using a Group List to repost/syndicate content
Video Studio
- Get started with Video Studio
- Create a Vertical Video from a video
- Build a Vertical Video from a social stream or URL
- Create a Vertical Video from photos
- Create a text-only Vertical Video
- How to customize text boxes in Video Studio
TikTok
YouTube
Newsin.bio
- Get started with Newsin.bio to share Instagram links
- Add automated Instagram posts to Newsin.bio
- How to access your Newsin.bio link and add to Instagram bio
- Adding a Newsin.bio link to a new Instagram post
- Adding a Newsin.bio link to an existing Instagram post
- Customize the Newsin.bio page's header
SND Messenger Experience
- SND Messenger Experience - Basic training video
- Please read: Requirement to use SND Messenger Experience
- Setting up a new SND Messenger Experience and intro message
- Creating and editing Messenger Experience topics
- Managing digest topic content in Messenger Experience
- How to manage incoming messages in Messenger Experience