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How to Create and Manage Cases

The Cases tab helps you organize and manage important records in one place.

Create a new Case

  • Go to the Cases tab

  • Click Add Case

  • Enter a Title for your case (this is required)

  • (Optional) Add a Description to provide more details

  • (Optional) Add Tags to help categorize and organize your case

Tip: You can always go back and edit the case later to add a description or tags.

Screenshot 2025-07-24 at 11.13.56 AM

Manage existing Cases

To manage an existing case:

  1. Click on the case you want to open

  2. You’ll see all the records that have been added to the case

From here, you can:

  • Export the case as a ZIP file

  • Print the case to a PDF for easy sharing or saving

Screenshot 2025-07-24 at 11.16.25 AM