Filter your Search
Start by narrowing down your results using filters. You can search by:
- Timeframe – Choose a specific date range
- Social Account – Select which social media account to search
- Post Type – Pick a type like posts, comments, or messages
- Keywords – Type in specific words or phrases to find related content
Understand the Bar Graph
Once you apply filters, you’ll see a bar graph showing how many records match:
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Posts
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Comments
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Photos
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Conversation Messages
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Conversations
Tip: Hover over any day on the graph to see the detailed breakdown of those items for that day.
Review Archived Posts
Below the graph, you’ll find a list of archived posts based on your filters.
When you hover over a post, you can:
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View details about the record
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Add the post to a case or create a new case
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Export the individual record
